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FAQS

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		Member	Non-Member
PAYMENT Choice	PAYPAL	YES	YES
	Bank Transfer	YES	NO
	WESTERN UNION	YES	NO
Members Area	Shipping Detail send	YES	YES
	Purchase List	YES	NO
	Show order status	YES	NO
	Show order Date	YES	NO
	Shipping	YES	NO

Have a Problem? Q & A

Q1.Why my order status display "Check out " , But i have paid by paypal ?

A1.446shop :Sorry for some case action will delay the display of payment status , "Paid" will change due 12-24hours .

Q2.Ref. Address for shipping ?

A2.446shop : All send out item address from PAYPAL payment . Please contact me if change .

Q3.What way tracking my shipping Detail ?

A3.446shop :Item shipped after ,message will send to you by E-mail and mark on data base, detail with shipped date and tracking number .
Please checking from :HONGKONG post Office or DHL or EMS speedpost

RAXXXXXXXXXHK ----for HOngkong Post office (*Post office Tracking number included for payment order min amount $15usd )

20XXXXXXXX----------for DHL

EE123456789HK------- for EMS

Q4.What time the product arrive my address?

A4. Post office will take 7~15 work days for arrived , DHL and EMS will take 3~7 work days for arrived.
Some of bulk order , shipping will change by DHL or EMS , Please contact for not change DHL/EMS , reason
by country customs.

Q5. We live in ITALY ,Why shipping time is too slow?

A5.Our record ,Radio order ,ITALY customs is very busy, Some of case , They received product was take 1~2 month by air mail ,
This is problem of ITALY customs, not post office . If want fast , please extra money for DHL speed post.

When make radio by order , PLease contact us when you live in ITALY .

Member easy shopping step by step:

1) Please login first .

2) Please shopping and choose item ,andthen push "Add to cart "

3) Push " My Cart:

4) Push " NEXT "

5) Customers special request , Please mark on " To Leave A MESSAGE to 446shop"

6) Press choose"paypal" and "shipping" and then click "Submit"

7) Push " (payment will purchase by paypal)

8) Login to PAYPAL for purchase.

*When received you PAYPAL payment ,We will ship item at Next day, Send out date will display below you

TMCC

ADDRESS

Room402, No.27, Jin-Shang Community
Jin-Shang St.
Xiamen, CN 361009

PHONE NUMBERS

86-138 0123 881

sales@446shop.com

Return Policy Information

All new Icom, Yaesu, Alinco and Kenwood equipment sold by us (Asia Radio Communications Systems) is warranted against defects in material or workmanship for a period of three* years from the original purchase date. This warranty is limited to repairing or replacing only the defective part/s and is voided if the equipment has been modified, misused, substituted, damaged or operated outside the specified operating parameters, conditions and duty cycle, etc. Customer-caused damage is not covered by warranty, of course.
Warranties are not transferable and we don't offer replacement warranties.

Please do NOT write <fragile> on anything you send to us as doing so greatly increases the risk of damage. Please try to "double-box" all items sent to us.
NOTE: Warranty repairs are completed by us at no cost to our customers - of course! Simply include a copy of our receipt and a note describing the fault condition and your contact details when sending the product to us. We retain two of best amateur radio technicians. We have excellent service information, including service information which is dealer-restricted. Our worldwide suppliers support us to the absolute maximum.
Proudly supporting amateur radio by providing the lowest prices, stocking the widest range of products and introducing the longest warranties - since 1976.
Please choose products carefully as we do not refund if you incorrectly choose. We do not sell products on a trial, test, evaluation or approval basis. Approved product returns will incur a restocking fee of 20% plus other relevant costs.

We import specially ordered products only after full payment is received.

Return Policy Information :

Each radio have S/N number . please send S/N number to us we will apply to our repeair systerm to repair for defect radio

1 year after sale quality warranty

6 months after sale quality warranty fo accessories like charger, battery,antenna

For more inform please email us: sales@446shop.com

Return Policies

If the order has not been shipped; please contact DinoDirect sales@446shop.com for order cancellation.You will get your refund within 24 hours.

If the order has already been shipped; you may return the item to us postmarked within 30 calendar days of delivery. Before that, please contact our Live Support to inform that.
In that case we will refund you the payment excluding actual shipping fees already incurred.

If the item is defective, please contact DinoDirect Live Support and send an email to us at sales@446shop.com attached an image or video file clearly showing the defect of the product. And we will give you a response within 24 hours whether we will resend the item or refund the payment to you for compensation.

For customization, please consider carefully before ordering.Because we do not accept return and replacement.